Live Casino Tables
Your session data (table history, bets, payouts) is logged for 90 days then archived. We use this to reconcile disputes and meet audit requirements.
LEGAL REFERENCE
Your Privacy Comes First at basket168
We built basket168 around your account security. This policy explains exactly how we collect, store and protect your personal and payment data across live tables, slots and sportsbook...
Data ProtectionPayment SecurityAccount PrivacyIndonesia CompliantTransparent Practices
Our Privacy Commitment in Supported Regions
basket168 collects personal data (name, email, phone, address) and payment details only to verify your account, process transactions and comply with local regulations in supported regions. We encrypt all data in transit and at rest. Your payment information flows through secure gateways tied to DANA, OVO, GoPay and QRIS partners. We never sell your data to third parties. Access is limited to
authorised team members and trusted payment processors. You own your account and can request data export or deletion anytime by contacting our support team.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
HELP CHANNELS
Privacy Questions – Reach Us Here
Team online
Live Chat
Open your account settings and tap the chat icon. Our team responds within minutes to privacy queries, data requests or account concerns.
Email Support
Send privacy inquiries to [email protected] with your account email. Include your username and the specific data concern so we respond accurately.
In-App Help
Browse the Help section inside your lobby. We've bundled common privacy questions, data handling flows and account-security steps all in one place.
PLATFORM TRUST SIGNALS
How We Earn Your Trust on Privacy
Transparent Terms
We write this policy in plain English, not legal jargon. Every section explains what we collect, why we collect it and who can access it in simple terms.
Encryption Standard
All data travels over TLS 1.2+ and sits in encrypted databases. Payment flows go through PCI DSS–certified gateways shared with DANA, OVO, GoPay and QRIS providers.
No Data Selling
We never monetise your email, phone or betting history by selling to advertisers. Your account stays yours; we use data only to run your account and comply with law.
Regular Audits
Our security team audits data flows and access logs quarterly. Any vulnerability is patched within 48 hours and documented for your visibility.
User Control
Download your data, update your profile, change privacy settings or request deletion anytime from Account > Privacy Settings or by asking support.
Incident Response
If we detect unauthorised access to your account or payment data, we notify you within 24 hours with recommended next steps and account recovery options.
BENCHMARKED
How This Privacy Policy Aligns Across basket168
Slot Room Lobbies
Slot play logs capture spin-by-spin records tied to your account. Data retention matches live table policy: 90 days active, then secure archive storage.
Sportsbook Markets
Bet slips, odds snapshots and settlement records remain visible on your history forever. We retain underlying data for 5 years to meet regulatory holds.
DANA & OVO Accounts
Payment links to DANA and OVO sit behind their own privacy policies. We see only confirmation tokens and amounts; e-wallet balances stay private to your wallet.
GoPay & QRIS Transfers
GoPay and QRIS payments flow through intermediary gateways. We record transaction IDs and settle amounts but never hold your GoPay PIN or QRIS credentials.
Account Closure
When you delete your basket168 account, we anonymise personal data within 30 days. Bet records remain for 5 years under local law, but are no longer linked to you.
Third-Party Tools
We use analytics to track page load times and crash reports—no personally identifiable info sent to vendors. You can opt out in Account > Privacy Settings anytime.
QUICK SIGNAL
What You'll Find in Our Privacy Framework
Account Verification Layer
We verify your identity once at signup to meet local...
Session-Level Encryption
Every time you log in, your session gets a unique...
Payment Gateway Isolation
DANA, OVO, GoPay and QRIS flows never touch our main...
Data Retention Calendar
Active account data lives for 90 days. Archived records sit...
Export & Portability
Download your full account history, bet records and personal data...
Breach Notification Protocol
If your data is compromised, we email you within 24...
Privacy & Data Questions Answered
No. We never see your e-wallet PIN, bank password or QRIS credentials. Payment flows are handled by the providers themselves; we receive only settlement tokens confirming the transaction went through.
Active records stay for 90 days; then we archive them for 5 years to meet local law. You can request deletion earlier anytime. Archived data is encrypted and isolated from live systems.
Yes. Head to Account > Privacy Tools and click Export Data. We'll generate a CSV with your profile, all bets, transactions and payments within minutes—completely free, no limits.
We monitor for suspicious logins and flag anomalies automatically. If your account is breached, we notify you within 24 hours, freeze suspicious transactions and guide you through recovery steps via our support team.
Never. We don't sell, trade or share your personal data with advertisers, affiliates or data brokers. Your account stays private to basket168 and only shared with payment providers who process your transactions.
Yes. Go to Account Settings > Close Account. We anonymise your profile within 30 days. Bet records remain archived for 5 years (local law requirement) but are unlinked from your identity.
The app uses the same TLS 1.2+ encryption as the desktop site. Session tokens expire after 8 hours of inactivity. We also clear cached data when you log out, so no payment info lingers on your phone.